Privacy Policy

This Privacy Policy explains how Huntington Concrete Company ("we," "us," or "our"), located at 799 5th Ave, Huntington, WV 25701, collects, uses, and protects information when you visit our website at huntingtonconcretecompany.com or contact us about our services. We take your privacy seriously and will never sell your personal information.

Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our website, we collect the information you submit. This may include your name, phone number, email address, property address, and a description of the work you are interested in. We only collect what you choose to give us.

Information Collected Automatically

When you visit our website, our hosting provider and any analytics tools we use may automatically collect certain technical data. This can include your IP address, browser type, device type, the pages you visit, and the time and date of your visit. This information is collected in aggregate and is not linked to your name or contact details unless you have submitted a form.

Cookies

Our website may use cookies - small text files stored on your device - to help the site function properly and to understand how visitors use it. You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our website may not function as intended. We do not use cookies to track you across other websites or serve you targeted advertising.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and provide the estimate or information you requested.
• Schedule on-site visits and follow up about your project.
• Send you information about our services if you have asked to hear from us.
• Improve our website and understand how visitors find and use it.
• Comply with applicable laws and protect the rights and safety of our customers and employees.

We do not use your contact information for unrelated marketing campaigns, and we do not sell or rent your information to third parties.

How We Share Your Information

We do not sell, trade, or rent your personal information. We may share it in limited circumstances:

• Service providers. We use third-party tools to operate our website and process form submissions (for example, our contact form provider). These vendors access only the information needed to perform their specific function and are not permitted to use it for their own purposes.
• Legal requirements. We may disclose information if required to do so by law, court order, or a government agency, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers. If our business is sold, merged, or transferred, your information may be part of that transaction. We will notify you if that occurs.

Data Retention

We retain information you submit through our website for as long as it is reasonably needed to fulfill the purpose for which it was collected - typically for the duration of any project-related communication and for a reasonable period afterward for business records. If you ask us to delete your information and we have no legal or business reason to retain it, we will honor that request.

Your Rights and Choices

You have the right to:

• Ask us what personal information we have collected from you.
• Request that we correct inaccurate information we hold about you.
• Ask us to delete your personal information, subject to any legal or business retention requirements.
• Opt out of any future marketing communications from us at any time.

To exercise any of these rights, contact us at projects@huntingtonconcretecompany.com or call (304) 802-8567. We will respond within a reasonable time.

Third-Party Links

Our website may contain links to third-party websites, such as Google Maps. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party site you visit through a link on our website.

Children

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us and we will promptly delete it.

Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or misuse. No method of transmission over the internet or electronic storage is completely secure, however, and we cannot guarantee absolute security. If you have concerns about the security of your information, please contact us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of our website after any changes takes effect means you accept the updated policy.

Questions About This Policy

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out to us directly.